Shipping & Returns

Shipping

We deliver to England, Scotland, Wales and Northern Ireland. Delivery starts at £2.99 and is based on the combined packaged weights of the items being ordered. You can see the approximate packaged weight of each item at the bottom of the item description.

Below is a table showing the postage and packaging prices.

Packaged Weight Price
Upto 925g £2.99
926g - 1850g £3.99
1851g to 4750g £5.99
4751g to 9500g £7.99
Over 9500g £9.99

Most orders will be packed and despatched within 24 hours (not including weekends or bank holidays) of receipt of payment, we will contact you in the event of any delay.

Goods are sent via Royal Mail or by a courier. We may split an order into several parcels.

There is no delivery charge if you can collect your order from us. You will need to contact us to arrange collection.

Returns

Should any item be incorrect (not what you ordered) or faulty, please contact us within 10 days of receipt of the goods so we can organise a replacement. We will also accept its return for a full refund if it is returned to us within 10 postal days after you contact us.

If you change your mind you can return goods within 28 days to receive a full refund, please contact us to let us know you intend to do this. The cost of returning these items to us will not be refunded, they must be returned by recorded delivery. Returned goods are subject to being received by us in their original unused condition. In the case of goods which are packed in sealed packaging then these goods will only be accepted for a return if the packaging is unbroken and undamaged.

Missing Parcels

A parcel is not considered lost until 10 days have passed since despatch.

Contact Us

We can be contacted by the following methods,
Tel: 0115 8493943
Email: sales@thescenter.co.uk
Mail: Unit 86 Trent Business Centre, Canal Street, Long Eaton, Derbyshire. NG10 4HN

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